Huawei PV Inverter Upgrade Package

What is the Huawei SUN2000L 3.68KTL-L1?

The Huawei SUN2000L 3.68KTL-L1 is an advanced solar inverter from Huawei. It is part of Huawei's solution for C&I and residential customers, based on the ‘Optimal Electricity Cost and Active Safety’ concept. Huawei has helped to power millions of residents and hundreds of industries globally by improving the utilization of solar power with high efficiency inverter topology (Max. Efficiency 98.4%).

Do I need a firmware upgrade if I have a Huawei inverter?

You might need a firmware upgrade for a Huawei inverter if the installer fails to configure the system during login. If not upgraded, the inverter disables the external WIFI and leaves the Bluetooth setup connection active instead. For assistance, contact Huawei support.

How do I upgrade Huawei fusion SOLAR software?

You have contacted Huawei technical support engineers to upload the upgrade package of the software. The FusionSolar app is recommended when the inverter is connected to the FusionSolar Smart PV Management System. The SUN2000 app is recommended when the inverter is connected to other management systems.

Where are Huawei inverters used?

Huawei began manufacturing phone switches and has expanded to telecommunications, mobile phones, consumer electronics, and networking equipment. Their products are used in more than 170 countries, by over three billion people. Huawei inverters are used at the world's largest single PV plant, tracking system PV plant and rooftop-mounted PV plant.

How do I contact Huawei Inverter Support?

Huawei support is available 24 x 7. To contact them, use the email address [email protected]. Make sure to provide your inverter serial number, which starts with HV, as they may need this information to assist you. User #816666 mentioned that there could be issues with the antenna, dongle, or screws.

Are Huawei battery inverters out in Australia?

Huawei battery inverters have been available in Australia since Jan 2018. Initially, they used the NetEco reporting platform, which commercial inverters in Australia had used for a longer time. About a year ago, they launched FusionSolar (app and web browser) for their residential inverters.